Terms and conditions
These are our terms and conditions. They apply for all bookings at Bäverll Hills Stughotell, including bookings made at the web site or by a third party. If you have any question please contact us by email bokning@baverlihills.se or call us on +46 705 466225.
- Booking
Number of persons, price, rooms and other services that shall be provided by Bäverli Hills Stughotell are written in the confirmation email that is sent to the guest after the booking is made.
We love children, but since Bäverli Hills, among other things, functions as a retreat for grownups we ask you to leave your kids at home. Minmum age is 18 but if you contact us in this matter when booking we might be able to arrange for children from 15 years of age to accompany parents.
Pets are allowed, but only after a special confirmation from the hotel. There might be circumstances at curtain occasions that prevent us from hosting pets.
At major holidays as Christmas, New Year, Easter and Midsummer only bookings for two nights or more are accepted.
- The validity of the agreement
The prices agreed are binding for both parties, but the hotel has the right to adjust them due to changed taxes and charges or other circumstances beyond control of the hotel
- Changes and cancellation
The reservation can be cancelled for free until three days before the check in date. After that a fee of 50% of the price for the booking will be charged. Not showing up without cancellation is charged full price.
3.1 The hotel is under obligation to offer the guest room until 16:00 the day of arrival. If the guest has not cancelled or made an agreement about another check in time and does not show up, the hotel has the right to cancel the reservation without informing the guest.
3.2 Warranty
The reservation is guaranteed by company agreement, travel agency or by credit card. The hotel keeps the reservation confirmed until 07.00 the morning after. Cancellation of a guaranteed reservation has to be done before 16.00 on the day of arrival. If the guest does not show up or if the guest cancels after 16.00 the day of arrival, the guest has to pay for a night stay.
3.3 Minimum age 18
We have a minimum age for the guests of 18 years. Yong people from the age of 15 years may accompany their parents or other older persons being responsible for them.
- Payment
4.1 Cash
When paid by cash the hotel will request either a cash deposit or a guarantee by credit card.
4.2 Creditcard
The hotel accept payment with creditcards from VISA and Mastercard.
4.3 Invoice
Payment by invoice shall be agreed about before the visit and is only for companies. Minimum fee for payment by invoice is SEK 3000.
- Check in and check out
Check in time is 15.00. Check out time is 11.00.
- Loss and damage
The guest acknowledges joint and several liability for all services rendered until full settlement of bills.
Guests will be held responsible for any loss or damage to the rooms caused by themselves, their friends or any person for whom they are responsible.
We remind you that the rooms are no smoking. To not comply with this rule will cause extra cleaning of the room and an extra charge of SEK 1200.
Hotel Management is not responsible for your personal belongings and valuables like money, jewellery or any other valuables left by guests in the rooms.
Regardless of charge instructions, I acknowledge that I am personally liable for the payment of all charges incurred by me during my stay.
- Force majeure
Circumstances out of our control, like strike, lock out, fire, nature disaster etc that makes it impossible to fulfill the obligations in these conditions give us the right to cancel without the obligation of compensation
- Conflict between hotel and guest.
All conflicts that may occur between the parties in this agreement (The guest and Bäverli Hills Stughotell) shall be treated according to Swedish law. If the conflict can’t be solved in mutual agreement, the jurisdiction of the hotel applies with the exception of compulsory rules in consumer agreement.
